Privacy Policy - Global
PAYUNI Canada Inc, operating as PAYUNI, and its subsidiaries and affiliates (referred to collectively as "PAYUNI", "we", "us", or "our") respect your privacy. This privacy policy outlines: (1) how we collect, use, and disclose information obtained through our websites, networks, and applications (collectively referred to as our "platform") and other services provided to institutional clients (together with the platform, our "services"); and (2) the choices available to you regarding the handling of this information. Additionally, we describe how you can contact us regarding our privacy practices. This privacy policy is incorporated by reference into the PAYUNI terms of use.
On our platform, you may choose to utilize certain features provided by third-party entities. These features, including social networking buttons (prominently displayed on our webpage), are operated by third parties not affiliated with PAYUNI. These third parties may collect information directly from you and use it according to their own privacy policies and practices.
A. Information We Collect
We may obtain information about you through various channels, including when you voluntarily provide it to us, when we process payment transactions, or when it is automatically sent to us by the device you use to access the platform.
Information We Collect From You:
Your Account Information:to create an account, you must provide your name, email address, and password. We may also inquire about your relationship with the person on whose behalf you are making a payment.
Payment Information:when submitting a payment through our platform, we collect information such as payer's name, address, phone number, and government identification number. Additionally, we may require information about the recipient of the payment, such as student details for educational payments or patient information for healthcare payments.
Referrals: you may submit names and email addresses of others to invite them to use the platform.
Job Application Information:if you apply for a job with us, you may provide employment-related information such as your cv or resume.
Messages and Support Requests:we collect information submitted during communication with us, including support inquiries.
Use of the Platform:we collect data about your interactions with our website, including links clicked and actions taken.
Device Information: information about the devices you use to access the platform, such as browser type and ip address.
Information we collect from others:
Financial Institutions and Service Providers:information obtained during payment processing, including account details, may be shared with relevant institutions and service providers.
Designated Entities:names and email addresses may be provided to us by educational institutions, healthcare providers, and other entities for payment-related purposes.
Information Information we collect using cookies and similar technologies:
When you visit our platform or interact with our emails, we and our third-party service providers may collect certain information through automated means, such as cookies and web beacons. This includes data like IP addresses, browser characteristics, and usage information. For more details, refer to our cookie policy.
We work with third-party partners, such as analytics and advertising providers, who may collect information about your online activities over time and across different websites and services. For information on managing your preferences, please refer to our cookie policy.
B. How We Use the Information We Collect
C. Disclosure of Information
We may share your information with third parties as permitted by applicable law and in connection with the purposes described in section b of this privacy policy. This includes sharing information with financial institutions, service providers, affiliates, and authorities for various purposes such as payment processing, legal compliance, and fraud prevention.
D. Legal Basis for Processing
We collect and process information about you only when we have a legal basis for doing so under applicable laws. This includes processing information to provide our services, comply with legal obligations, pursue legitimate interests, or with your consent.
E. Your Rights and Choices
You may have certain rights regarding the personal information we collect about you. This includes the right to access, modify, update, or delete your information, as well as the right to withdraw consent and opt-out of certain data processing activities. For more information on exercising your rights, please refer to our privacy policy.
F. Data Transfer
To facilitate our global operations, we may transfer and store information in countries outside your local jurisdiction. We ensure appropriate safeguards are in place for such transfers, including standard contractual data protection clauses approved by relevant authorities.
G. How We Protect Your Personal Information
We maintain reasonable safeguards to protect the personal information you provide against unauthorized access, alteration, disclosure, or misuse. This includes administrative, technical, and physical measures, as well as data encryption and secure data hosting services.
H. Security Practices
We enforce security policies and provide training to our personnel to ensure compliance with these policies. All employees are required to adhere to confidentiality agreements, and additional training is provided to personnel directly interacting with customers.
I. Notice
Every user of the platform is provided with our global privacy policy, which outlines our practices regarding the collection and handling of personal information.
J. Retention
We retain your account information as long as necessary to fulfill our legal obligations and provide our services. After this period, we may delete or anonymize your information in accordance with applicable laws and regulations.
K. Children’s Privacy
PAYUNI does not knowingly collect personal information from children under 13 years of age. If we become aware of such information being provided, we will take steps to delete it. If you believe a child under 13 has provided personal information, please contact us.
L. Links to Other Websites
Our platform may contain links to external websites. We encourage you to review the privacy policies of these websites as we are not responsible for their content or privacy practices.
M. Changes to Our Privacy Policy
We may periodically update this privacy policy to reflect changes in our information practices. We will notify you of any material changes through the platform or other communication channels. By continuing to use the platform, you agree to the updated privacy policy.
N. Questions, Comments, and Complaints
If you have any questions, comments, or complaints regarding our privacy practices, please contact us using the information provided below. We take privacy complaints seriously and aim to resolve them efficiently.
O. Contact Information
If you have any inquiries or wish to exercise your privacy
PAYUNI Canada Inc, #3610 Mavis Road, Mississauga, Ontario, Canada L5C 1W2
care@payuni.ca Mobile No: + 1 905 439 9777
Disclaimer for Electronic Communications
This communication and any accompanying information are provided for general informational purposes only and do not constitute advice on legal, tax, investment, accounting, regulatory, or any other matters. The information contained herein was prepared without considering your specific objectives, financial situation, or needs. Therefore, before making any decisions or taking any actions based on the information provided in this communication, you should carefully consider its appropriateness in light of your own objectives, financial situation, and needs. It is advisable to consult with your own financial, legal, tax, accounting, or similar advisors before acting on any information presented herein or entering into any agreements for PAYUNI products or services.
Please be aware that your PAYUNI contacts may be employees of any PAYUNI affiliate. In no event shall PAYUNI or any of its directors, officers, employees, or agents be liable for any use of, any decision made, or any action taken in reliance upon this communication, or for any inaccuracies, errors, or omissions therein.
Products and services offered by PAYUNI and its affiliates are subject to applicable laws and regulations, as well as PAYUNI's terms of use and corporate policies. It is important to note that not all products and services may be available in all geographic areas or to all customers. Additionally, eligibility for specific products and services is contingent upon satisfying applicable legal, tax, risk, credit, and other due diligence requirements, including but not limited to PAYUNI's anti-money laundering and counter-terrorist financing policy. Before deciding whether to enter into any agreements for PAYUNI's products or services, you should obtain and review the relevant terms and conditions, including any product disclosure statements, and consider them carefully.
Please be advised that the information contained in this communication may not encompass all applicable terms and may not address all issues that could be relevant to you. This communication is not intended as an offer to sell or a solicitation to purchase any products or services by any person in any jurisdiction where such offer or solicitation is not authorized; in any jurisdiction where PAYUNI or the person making such an offer is not qualified to do so; or to any individual or entity to whom it is unlawful to make such an offer or solicitation.